in order to avoid radio wave interference. ![]() Please use the Bluetooth device away from Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. Bluetooth devices may be affected by these radio waves when using them in a location with a mixture of multiple radio waves. Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. Using the Bluetooth device close to Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc. Please check the following solutions for each cause:Īlternatively, you can visit our Troubleshooting Guides for other options. Various reasons can cause interference to the sound or Bluetooth connection of the wireless headphones or speakers. The latest firmware can be found under the Downloads section of your product support page. IMPORTANT: Make sure your device has the latest firmware installed.
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